Relationship Manager, Business Markets

Job Description

• Engages small business clients through development and efficient administration of their banking needs, making recommendations to improve experience and grow revenue. • Conducts financial review and analysis to uncover client needs, delivering advice on cash flow management, debt, savings, and risk mitigation strategies aligned with business objectives. • Identifies growth opportunities and prospects through systematic lead follow up, timely action on offers, and business development activities to increase market share and client base. • Analyzes lending and account viability by evaluating financial capacity, industry conditions, management capabilities, and portfolio quality to minimize risk and ensure compliance with approval conditions. • Executes advisor tasks requiring moderate to advanced expertise and judgement to drive outcomes. • Applies independent decisions, typically guided by previous experience and knowledge to manage some ambiguity and deliver measurable impact on productivity. • Generates ideas to enhance processes within own work area and resolves business, operational and technical advisor related problems within scope of responsibility. • Fosters and strengthens relationships with key stakeholders, including team members, managers, and clients to achieve department or functional goals and drives innovation.

Job Skills

Active Learning, Adaptability, Best Practice Implementation, Business Development, Communication, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A), Teamwork

Additional Job Details

City:

London

Country:

Canada

Work hours/week:

37.5